Legal
Terms and policies
What we agree with your company, and how we look after its data. Each page opens with a short version in plain words.
- Acceptable Use PolicyWhat Coding Cords may not be used for, and what we do when it is.
- Accessibility StatementThe accessibility standard we build to, where we are, and how to tell us what gets in your way.
- AI TermsHow Cord and the AI features use your data, who processes it, and why we do not train on it.
- Cookie PolicyThe few cookies and browser storage we use, and why there is no cookie banner.
- Copyright and DMCAHow to report material on Coding Cords that infringes your copyright, and how to respond to a report.
- Responsible DisclosureHow to report a security problem to us, and what we promise in return.
- Data Processing AddendumThe data processing terms (GDPR Article 28) between your company and Coding Cords, part of the Terms.
- ImprintWho provides Coding Cords and how to reach us.
- Phone and Calling TermsThe rules for phone numbers, calls and texts, including emergency calling limits and recording.
- Privacy PolicyWhat personal data we handle, why, who else sees it, and your rights.
- Refund PolicyCancelling, refunds on your first payment, and how Lemon Squeezy handles payment.
- SecurityHow we protect your data, including what is and is not encrypted, and where we still fall short.
- Sending and Outreach TermsThe rules for mail on your domains and for B2B outreach campaigns.
- Service-Specific TermsExtra rules for meetings, signing, finance and payroll, the Vault and the client portal.
- Service Level AgreementOur uptime commitment and service credits for Enterprise customers, available once we run on more than one server.
- SubprocessorsThe companies that process customer data for us, what for, and where.
- Terms of ServiceThe agreement between Coding Cords and the company that uses it.
Questions about any of these? Write to legal@codingcords.com.