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Add and remove members

Understand who counts as a member, what each costs, and what happens to your bill when people join or leave.

Updated

The plan's base price covers the admin. Every other person in your company is a member, at the plan's member price:

Starter Company Enterprise
Each member, monthly $29 $59 $99
Each member, a month billed yearly $25 $49 $84

Settings › Plan and store shows how many members you pay for under Members.

Who is not a member

  • Portal clients, form respondents and people signing a document
  • Meeting guests
  • Shared and sales mailboxes
  • Cord and API keys

Adding people

Select Add more beside Members, choose how many, then Review and Confirm. Added members are charged for the rest of the period. When inviting someone would go past the members you pay for, you are asked to add a member first. Members are never added silently.

Removing people

Lowering the number of members takes effect at the next renewal, not in the current period. Nothing is charged today.

Amounts grow with people

Some amounts grow with each paid person, meaning the admin and each member. Storage is set per paid person and shared by the whole company, and the AI balance adds a set amount for each member. See /help/plans-and-billing/billing-allowances.

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