Common questions about Phone
Answers about who can use a number, what calls cost and what happens when credit runs out.
Updated
Who can add a number?
Admins, in Settings › Phone. They also choose who may use each number.
Why can't I call?
You have no line yet, or your number is still being set up. Ask an admin to give you a number in Settings › Phone.
Who hears an incoming call?
Everyone who has the number. The first to answer takes the call.
How are calls charged?
By the minute, from the company's credit. Each number also has a monthly price, shown before you buy it.
What happens when the credit reaches zero?
Calls and new numbers are refused until an admin tops up in Settings › Phone.
Can I get a released number back?
No. A released number goes back to the carrier, and its call log is deleted.
Still stuck?
Ask the people who build it.
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