Mail

Email on your own domain, in the same place as the work

Mailboxes, shared inboxes like support@ and one inbox that holds them all come with the account. Setup tells you exactly what to put in DNS and ticks each record off as it appears.

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Features last checked 14 October 2026. Products change; tell us if something is out of date.

What it does

What Mail looks like in Coding Cords

Eleven things people do with email every week, each as it works today.

Your domain

Connect your domain and see what to add

Prove you own the domain with one TXT record. After that the screen lists the exact MX, SPF, DKIM and DMARC records, each with a copy field and a tick or a cross.

Nothing reaches the mail server until the proof is in DNS, and a domain belongs to one company. A second company that tries to connect it is told it is already connected.
Press Check now and each record is read again. Extra spaces and capital letters don't fail a record, and an MX counts whatever its priority.
When all four pass, the screen says Mail on your domain is ready.
New domains start with DMARC on Reject. You can choose None or Quarantine, and a toast reminds you to update DNS when you change it.
Set a catch-all address per domain. A domain can be disconnected once it has no mailboxes left. The help article covers the registrar quirks: a doubled host name, a second SPF record, old MX records.

Mailboxes

A mailbox for each person, and shared ones for the team

Give a person a mailbox on any connected domain, or make the mailbox and invite someone new in the same step. Their invite goes to their own address, with a link you can copy.

The address is suggested from the person's first name. Each mailbox has a storage limit, 10 GB to start, and a usage bar. Add aliases on any connected domain.
Shared mailboxes such as support@ or hello@ have members who can read and send. You send as the shared address, and it uses that mailbox's own name and signature.
Share your own mailbox with a colleague, an assistant for example, who then reads it and sends as you from their Mail. Only people in the same company, and only the ones you name.
A mailing list is one address that fans out to several people, inside or outside the company.
When someone leaves, delete their mailbox and choose where the mail goes: into a folder named From and their address in another mailbox, or nowhere. Their Coding Cords account stays. Any mailbox exports as one .mbox file.

One inbox

Every mailbox you read, in one list

Your own mail, support@ and hello@ sit in a single list, newest first, and each line says which address it came to. Pick All mailboxes or one at a time, and Mail remembers the choice.

The folders of all your mailboxes merge into one tree with combined unread counts.
Three columns hold mailboxes and folders, the list and the message. Drag them to the widths you like and they stay. The list draws only the lines near the screen, so a long folder stays smooth.
A conversation opens with the latest message whole and the others folded to one line each. A long run of earlier messages collapses into a line, and quoted history sits behind a button.
HTML mail is drawn in a sandboxed frame with scripts off. In dark mode a newsletter with its own colours shows on white so it stays readable. Inline pictures appear where the sender put them.
Opening a message marks the conversation read everywhere at once: the list, folder counts, the Home widget, the bell and the app badge. Your place is in the address, so a reload or a shared link lands where you were.

Needs reply

The short list of messages someone is waiting on

Needs reply sits under the Inbox. Rules rule out what plainly doesn't need an answer, and AI reads each remaining message once, from its own words.

Left out first: messages you already answered, your own, mail where you were only on Cc, no-reply senders, mailing lists, automatic mail, bulk mail and bounces.
The AI decides each message once and the answer is stored with it, so the list opens fast. It leans towards showing a message, because missing a real question costs more than showing an extra one.
If the AI is off or a decision fails, nothing lands in the list by mistake. With AI off, the rules alone decide.
When the list is empty it says Nothing needs a reply.
Admins can switch Needs reply off for the company in Settings, AI.

Triage

Clear the inbox from the keyboard or with a thumb

Single keys work the way Gmail users expect: j and k to move, e to archive, # to delete, s to star, c to write, r to reply. After you archive, the next message opens in its place.

The rest of the set: u back, / search, x select, a reply all, f forward, shift U unread, b snooze, command Enter to send, and ? for the full sheet. Keys are ignored while you type.
Select with command or Ctrl click, shift click for a range, or x. A bar offers read, unread, archive and delete with a count. Archive has an Undo toast.
Right-click a line, or long-press on a phone, for snooze, move to, star, and Mail from this sender, which filters the list to that person.
On a phone the three columns become one at a time, with a swipe in from the left edge to go back. Swipe a line right for read or unread, left to archive, further to delete. Pull to refresh. Targets are 44 px.
Search the open folder across every mailbox you read. Chips for Unread, Starred, Attachments and Last 7 days write from:, to:, is:unread, has:attachment, after: and before: into the box, so you can type them too.

Writing

A composer that follows you around the workspace

The composer docks at the bottom and stays open while you move to Tasks, the CRM or Files. Fold it to a bar, enlarge it nearly to full screen, or close it. On a phone it is a full-height sheet that sits on the keyboard.

The From picker lists your mailbox and every shared one, searchable. Change it and the signature swaps. A reply remembers which mailbox you last used in that conversation.
Address chips suggest from mailbox contacts, past mail, CRM people and the company's mailboxes. Paste a column from a spreadsheet and it becomes chips at once. Anyone you write to becomes a contact.
Attach from your computer, from Files by company or project, by dragging in, or by pasting files copied in Finder or Explorer. A pasted screenshot goes into the body.
A reply quotes only the message you answer, so quotes don't pile up. Reply all leaves out your own address. A forward keeps everything with its attachments.
Drafts save about a second and a half after you stop typing. A save from an older copy is refused, so two tabs can't overwrite each other.

Timing

Take it back, send it later, bring it back unread

Pressing Send holds the message on the server for 10 seconds. Click Undo and it reopens in the composer with your text. The Undo button goes one second before the hold ends, so it never offers a recall that can't happen.

If you are already writing something else, an undone message goes to Drafts instead.
Send later offers tomorrow morning or Monday morning at 8 am your time, or a time you pick. A scheduled message can be edited, moved, cancelled or sent now, and it goes exactly once.
Snooze offers Tomorrow, Next Monday and In a week at 9 am your time, or a time up to 90 days away. The conversation moves to a Snoozed folder and returns unread at that time. Wake now brings it back early.
A message you moved by hand stays where you put it. Snoozed mail also shows as a Snoozed folder in other mail apps.
Drafts and Scheduled sit under Compose, each with a count.

Templates

Templates that know who they are writing to

Type / at the start of a line and pick a template. Placeholders such as {first_name} and {company} fill in from the CRM record of the first recipient.

The placeholders are first_name, last_name, full_name, email and company from the CRM, and my_name from the sender.
A placeholder with nothing to fill stays visible in the draft, so you never send Hi with a blank where the name should be.
Templates can be personal or shared with the company, and can carry attachments.
Signatures follow the mailbox you send from: your own, the shared mailbox's, or the company's when neither has one.
Quotes, follow-ups and welcome messages stay consistent without anyone retyping them.

Rules and apps

Rules that run while you're away, in the mail app you like

Rules run on the mail server at delivery, so they work with the app closed and in every mail app. A rule is a condition on From, To, Subject or anything, and an action: move to a folder, forward, flag, mark as read or delete.

Blocked senders go straight to Junk, ahead of every other rule. Forward everything, with the option to keep a copy here.
Out of office takes a subject, a rich-text message and optional From and Until dates. Each sender gets it once.
Only the mailbox owner or an admin can change rules and out of office. A person it is shared with can read them.
Apple Mail, Outlook and phone mail apps connect over IMAP and SMTP with an app password for each app. The password is shown once and each one can be revoked alone.
Folders, snoozes, stars and AI labels show in those apps too. A shared mailbox appears under Shared Folders for each member an admin allows.

Move in and out

Bring every message with you, and take them with you later

Import from any IMAP provider. Test connection signs in and counts the messages and folders before anything starts, and a move can't start until the test passes.

Folders map by meaning. Gmail's Sent Mail lands in Sent, All Mail is copied last into Archive, and a message under two labels lands once, in both folders. Read, flagged and answered states and dates are kept.
Messages already there are skipped by their Message-ID, so a restart is safe. Progress shows a percentage, messages copied, messages a minute, time left and a list of problems. A move can be paused or cancelled and survives a server restart.
New mail keeps syncing every 5 minutes, for up to 60 days, until the domain's MX points to Coding Cords. Then it does a last sync and tells you. The screen shows where the domain's mail goes right now.
Moving out works three ways: we copy it to the new provider over IMAP, their migration tool copies it with a login made for the purpose, or you download a .zip with one .mbox per folder, kept for a week. A checklist covers MX, SPF, DKIM, DMARC and access.
A move refuses to connect to internal hosts, only servers on the public internet.

Team inbox

A shared inbox that sorts itself and feeds the pipeline

On shared mailboxes, AI labels incoming mail as invoice or payment, support, sales lead, job application, vendor, newsletter, personal or other. It labels only when it is confident, and the action can be undone.

A possible new customer who isn't in the CRM gets an Add as lead suggestion, pre-filled with name, title, organisation and a one-line summary taken from the message.
The labels are saved as keywords on the message, so mail apps connected over IMAP show them. Today they don't appear in Mail's own list.
Admins can switch Team inboxes off for the company in Settings, AI.
Mailboxes used for Sales outreach are kept out of Mail and read in Sales, one conversation at a time. Mail's sidebar says how many there are.

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Cord here

Ask Cord about your mail

Cord can see the email you have open and can search mail, read threads and list your mailboxes. It can move or cancel messages waiting to send later, and read and change your templates and signatures. Cord never sends mail. You write and send every message yourself.

Find the email from Priya about the quote
What did support@ get this week?
Move my Monday message to Wednesday
Cancel the follow-up scheduled for tomorrow
Save this as a template called Welcome

The same mail actions are open to any AI tool that supports MCP, such as Claude, ChatGPT, Cursor and Antigravity, with your own permissions.

Simple to run

Mail is set up from Settings by an admin, in the same place as people and roles. There is no second admin console and no separate mail subscription.

Domains and mailboxes

Admins connect domains, make mailboxes, aliases, shared mailboxes and lists, and change a mailbox's storage limit. Mail accounts and domains sit in Settings, Mail and Settings, Domains.

Sign-in with your mailbox

Your mailbox address, or any alias of it, also works for signing in to Coding Cords.

Sending limits protect your domain

Each mailbox can send to 100 recipients a day, and each paid person to 50 a day across the company. To, Cc and Bcc all count. A refused send gives a plain reason and the time it can go again, and a scheduled message held by the limit waits until midnight UTC and tells you why. Mailing lists and Sales outreach are the routes for bulk mail.

AI you can switch off

Needs reply and Team inboxes each have a switch in Settings, AI. Sorting mail and searching it by meaning are free.

Mail in search

New inbox mail is indexed for the workspace-wide search by meaning, where it shows as its own kind of result. You find it only if you may open it.

Fair to say

What it doesn't do yet

Where a part isn't built, it is here, and the ones we're working on carry a star.

On the roadmap

Cord drafts mail replies★Cord writes a reply to a message in Mail, for you to read and send.

Not in the product today

Thread summaries and rewritesCord can read mail, but there is no thread summary or rewrite in the composer.
Labels you choose, saved searches and search across foldersMail has folders. Search covers one folder at a time, across the mailboxes you read, and there are no saved searches.
Conversations in the listThe list shows one line per message. A conversation appears when you open it.
Pictures that every client showsA picture put into the body goes out as a data URL, and some receiving clients, Gmail among them, may not display it.
Calendar invites, receipts and privacy toolsNo handling of calendar invitations in a message, print, read receipts, remote-image blocking, Report spam, S/MIME or PGP.
More than one condition in a ruleEach rule has one condition and one action, with no AND or OR and no ordering by drag.
Automatic DNS and sign-in importYou add DNS records by hand at your registrar and they are checked when you press Check now. Import uses an IMAP username and password, with no Google or Microsoft sign-in.
Out of office for shared mailboxesOut of office is set per person. A personal mailbox shared with a colleague opens in Coding Cords only, not in their phone's mail app.

Compared with

Looking at it beside your current tools

Questions

Questions people ask

Do I need Google Workspace or Microsoft 365 for email?

No. Mailboxes on your own domain come with the Coding Cords account, and an admin sets them up in Settings. You connect the domain, add the DNS records shown on the screen, and give each person a mailbox.

Can I keep using Apple Mail or Outlook?

Yes. Make an app password for each app and connect over IMAP and SMTP. Folders, stars and snoozes show there too, and a shared mailbox appears under Shared Folders for the members an admin allows. You can revoke one app's password without touching the rest.

How do I move my old mail across?

Import from any IMAP provider. The folders are mapped by meaning, read and flagged states are kept, duplicates are skipped, and new mail keeps syncing until the domain's MX points to Coding Cords. You type the provider's IMAP address and sign in with a username and password, or an app password.

Can I leave later?

Yes. Export a mailbox as an .mbox file, have us copy it to your new provider over IMAP, or give their migration tool a login. A checklist covers the DNS changes for the switch.

Can Cord write or send my emails?

Cord can read and search your mail, and can move or cancel messages waiting to send later. It does not write drafts in the composer and it never sends mail.

Is there a limit on sending?

Yes. Each mailbox can send to 100 recipients a day, and each paid person to 50 a day across the company. The limits protect the deliverability of the domain you share. For bulk mail, use a mailing list or Sales outreach.

Does it work on a phone?

It runs in the phone's browser with a layout made for touch, and in any phone mail app you connect with an app password. Apps for iPhone and Android are on the roadmap.

Put your mail next to your work

Connect a domain, give the team their mailboxes and read them all in one inbox.

Try Coding Cords

14 days, up to 10 people, no card

★ On our roadmap. Released once it's tested.